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African Services provides social welfare services that include case management, supportive counseling, referrals, translation, and advocacy. For more information, contact the team at socialservices@africanservices.org.
Case Management
ASC’s Case Management team determines clients’ needs and offers counseling, linkage to care, translation, advocacy, and referral services. Service delivery often intersects with ASC’s health, housing, legal, education, and pantry programs.
The Case Management team supports clients by helping them learn to become their own advocate within stable, self-sustaining households. The team also supports clients who are primary caregivers for their families and were diagnosed with a chronic medical condition. The team facilitates in-person and virtual meetings with clients at least twice per month.
Supportive Counseling
African Services’ Support Services team assists people living with chronic illness to improve their overall health and move towards self-management through case management, client navigation, and health education services. We work closely with programs across the agency and coordinate with other organizations around New York City to support our clients in achieving the best health outcomes.
The Case Manager ensures timely access to and coordination of medical services and all other services that support improved health outcomes. The Health Educator offers group and individual sessions that focus on strategies for achieving positive health outcomes independently. The Client Navigators assist clients in self-advocacy and self-management and accompany clients on clinical and supportive service appointments.
Let ASC Help You
For more information about social welfare services, contact socialservices@africanservices.org.